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Invention or Innovation?

– By Steve Robins Innovation and Solution Marketing New inventions are attractive.  They’re fresh, unique, clever, first — superlatives abound.  We admire inventions — and the people and companies that...

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Arrogance Is Not a Solution

– By Steve Robins Arrogance contributed to Apple iPhone antenna woes Continued from Apple: Honey I Forgot the Customer! Solutions are driven by user needs.  Even innovative new offerings need to be...

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